Shipping policy

We’re a small team working with artists and limited production runs. Every order is handled with care, and we appreciate your patience as we get your pieces to you.


Order Processing

  • Orders are typically processed within 3–5 business days
  • You’ll receive a confirmation email once your order is placed, and a second email with tracking once it ships

During new releases or high-volume periods, processing times may be slightly longer.


Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times are 3–7 business days after shipment.

Please note that delivery times are estimates and may vary.


Limited Releases

Some items—especially limited edition prints or special releases—may have extended processing times.

If this applies to your order, it will be noted on the product page.


Tracking Your Order

Once your order ships, you’ll receive a tracking number via email so you can follow its journey.


International Shipping

We ship internationally to select countries.

  • Customers are responsible for any customs duties, taxes, or import fees
  • STOODEO is not responsible for delays caused by customs

Incorrect Addresses

Please double-check your shipping information at checkout.

  • We are not responsible for orders shipped to incorrect or incomplete addresses
  • If you notice an error, contact us immediately and we’ll do our best to update it before shipment

Lost or Delayed Packages

Once a package has been handed off to the carrier, it is their responsibility.

If your package is significantly delayed or appears lost, reach out and we’ll help you file a claim with the carrier.


Questions

If you have any questions about your order or shipping, we’re here to help:

Email: hello@ourstoodeo.com